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WTA Volunteer Code of Conduct

Code of conduct established for WTA volunteers.

effective Jan 24, 2024

As a volunteer with WTA, you are asked to align along a set of shared principles to provide the inclusive and cooperative space that WTA strives for. This volunteer code of conduct outlines those values and principles and is aimed at building a common understanding of what our expectations are for volunteers at WTA.

Code of Conduct

Volunteers have the right to

  • Be treated with respect
  • Participate in a safe, welcoming and rewarding environment
  • Speak up if they feel unsafe at any time before, during or after a WTA event. This includes communicating concerns to WTA leadership if necessary
  • Receive quality supervision, training and necessary support for their role
  • Ask for and receive help if a task is challenging or unclear
  • Have fun!

Volunteers have the responsibility to

  • Show respect for one another, staff and members of the general public
  • Meet the expectations of their project. Adhere to safety guidelines and follow direction provided by volunteer leadership and staff leaders.
  • Support a safe and welcoming environment that reinforces WTA’s mission and commitment to diversity, equity and inclusion.

Volunteers are expected to acknowledge and abide by the values and responsibilities described above. Failure to do so may result in temporary probation, suspension of leadership status or being prohibited from attending future WTA events.

Open Door Policy

As a volunteer, you are encouraged to share concerns, seek information, provide input, and resolve problems you encounter with WTA staff or a member of the volunteer leadership team (assistant crew leaders and crew leaders).

Incidents can be reported to volunteer@wta.org or via the anonymous incident report form.

WTA leadership, staff members and the volunteer leadership team are expected to listen to concerns, to encourage input and to work towards solutions to presented problems/issues.

In all cases of reporting, discretion is taken to protect the identity of each individual involved during the course of the investigation and any subsequent determination and resolution.


Read the full Volunteer Code of Conduct, which includes WTA's organizational norms that inform how we engage with each other, as well as our response to discrimination or harassment.